SUPPORT

Already working with us, or have a question about an invoice or review? You're in the right place. If you can't find what you need below, reach us directly and we'll help.

A short FAQ

  • How does payment work? — "Once we've agreed the scope and price of your review in a signed engagement letter, we send a secure payment link or invoice via Stripe for the agreed amount. Payment is only requested after you've seen and approved the engagement letter."

  • What payment methods do you accept? — "Payments are processed securely through Stripe, which accepts major debit and credit cards."

  • Is my information secure? — "Yes. Payments are handled by Stripe, and your filing and review findings remain confidential between us."

  • How long does a review take? — “5 working days”

  • I have a question about my invoice or review. — "Email us at contact@ediqualsystems.com and we'll respond promptly."